Terms of Service

These Terms of Service govern your access to and use of freelydesk. By creating an account, using the website, or using the workspace, you agree to these terms. If you do not agree, do not use the service.

If you use the service on behalf of a business or client, you represent that you have authority to accept these terms for that organization.

freelydesk provides tools for freelancers to manage clients, projects, tasks, invoices, saved invoice notes, time entries, client portal links, and related workspace records. We may improve, change, suspend, or discontinue parts of the service over time.

We try to keep the service reliable and useful, but we do not promise that every feature will always be available, uninterrupted, error-free, or suitable for every business need.

You are responsible for the accuracy of the information in your account and for keeping your login credentials secure. You are also responsible for activity that occurs under your account unless caused by our failure to use reasonable security measures.

You must notify us promptly if you believe your account has been compromised or used without permission.

You retain ownership of the client details, project information, invoice content, time entries, issue messages, and other records you add to the service. You grant us permission to host, process, transmit, and display that content as needed to provide and operate the service.

You are responsible for ensuring that you have the rights and permissions needed to add, store, share, and process information about clients or other third parties through the service.

You must not use the service for unlawful, harmful, abusive, infringing, fraudulent, or security-compromising activity.

The service may allow you to create public or client-facing portal links. Anyone with an active portal link may access the information exposed through that link. You are responsible for deciding what to share, who receives a link, and when to revoke or rotate access.

We are not responsible for unauthorized access caused by your sharing of a portal link with the wrong recipient or failing to revoke a link that should no longer be active.

Paid access is billed through Stripe. Subscription prices, trial periods, renewal dates, cancellation options, and billing portal actions are shown during checkout or inside the billing area. Current public pricing may be shown as $4.99/mo, but checkout and account billing pages control the final subscription terms presented to you.

Unless a checkout or billing page says otherwise, subscriptions renew automatically until canceled. You can manage payment methods, invoices, renewals, and cancellation through the Stripe billing portal when available.

Fees are generally non-refundable except where required by law or expressly stated in writing.

The service may help you organize invoices, project records, time entries, client notes, and business operations, but it does not provide legal, tax, accounting, financial, or professional advice. You are responsible for reviewing invoice content, tax treatment, client obligations, and business decisions with qualified professionals where needed.

freelydesk, the website, product design, software, branding, and related materials are owned by us or our licensors and are protected by intellectual property laws. These terms do not transfer ownership of our technology or brand to you.

You may not copy, modify, reverse engineer, resell, or exploit the service except as permitted by law or expressly allowed by us.

You may stop using the service at any time. We may suspend or terminate access if you violate these terms, create risk for the service or other users, fail to pay required fees, or use the service in a way that may cause legal or security harm.

After termination, some provisions of these terms will continue to apply, including sections about billing obligations, ownership, disclaimers, limitations of liability, and dispute-related provisions.

The service is provided on an as-is and as-available basis. To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the fullest extent allowed by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption. Our total liability for any claim related to the service will not exceed the amount you paid for the service in the three months before the event giving rise to the claim.

We may update these terms as the service changes. If changes are material, we will take reasonable steps to notify users. Continued use of the service after updated terms become effective means you accept the updated terms.